The Samsung Galaxy Note 7 Fiasco is Attracting Several Class Actions
Samsung has managed to create a smartphone, the Galaxy Note 7, that turned out to be an IED that you can put in your pocket. The phone, the latest in the Samsung line, exhibited a tendency to catch on fire spontaneously. The phone was banned from airlines. Finally, two months after the Galaxy Note 7 was rolled out, Samsung ended production of the phone and began a massive recall. But, according to CNBC, what is turning out to be the costliest tech product failure in history is just the beginning of Samsung’s woes.
Three Galaxy Note 7 customers have filed in federal court in New Jersey, signaling their intention of slapping Samsung with a class action lawsuit. At issue is the fact that some weeks passed between the time the company told its customers to discontinue using the smartphones and the time they were given replacements. In the meantime, Samsung customers were charged monthly plan charges for devices they could not use.
The New Jersey class action is not the only litigation that has arisen from the Galaxy Note 7 fiasco. BRG notes that another action has been filed in Samsung’s home country of South Korea. Attorneys at a Seoul law firm have filed suit on behalf of 527 Galaxy Note 7 customers alleging economic hardship as a result of the fiasco. The company is alleged to have replaced the Galaxy Note 7s with replacement phones that then also had to be recalled and replaced. The plaintiffs are asking for about $400 each. The suit is said to be just the first of many in South Korea arising out of the catastrophe.
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